Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

This policy explains how NovaSign uses cookies and similar technologies on our platform.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for our website to function properly:

• • User authentication and login sessions
• • Security and fraud prevention
• • Core platform functionality
• • Session management and preferences

2.2 Analytics Cookies

These cookies help us understand how visitors use our website:

• • Website usage statistics and performance
• • User behavior and interaction patterns
• • Error tracking and technical improvements
• • Feature usage and optimization data

2.3 Functional Cookies

These cookies enhance your experience on our platform:

• • Language and regional preferences
• • Theme and display settings
• • Recently viewed documents and templates
• • Customized interface elements

2.4 Marketing Cookies

These cookies help us deliver relevant content and measure marketing effectiveness:

• • Targeted advertising and promotions
• • Campaign performance measurement
• • Social media integration
• • Conversion tracking and analytics

3. Third-Party Services

We use trusted third-party services to enhance our platform functionality:

• • Analytics providers for website performance monitoring
• • Payment processors for secure transaction handling
• • Email service providers for communication delivery
• • Customer support tools for user assistance
• • Content delivery networks for improved performance
• • Security services for fraud prevention

These services may set their own cookies and have their own privacy policies governing their use of your information.

4. Cookie Duration

Different cookies have different retention periods:

• • Session cookies: Deleted when you close your browser
• • Authentication cookies: Expire after 30 days or when you log out
• • Preference cookies: Stored for up to 1 year
• • Analytics cookies: Retained for up to 2 years
• • Marketing cookies: Typically expire after 30-90 days

5. Managing Your Cookie Preferences

5.1 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

• • Block all cookies or specific types
• • Delete existing cookies from your device
• • Set preferences for future cookie handling
• • Receive notifications when cookies are set

5.2 Platform Preferences

You can manage your cookie preferences directly through our platform settings or by contacting our support team. Please note that disabling certain cookies may affect the functionality of our service.

5.3 Impact of Disabling Cookies

Disabling cookies may result in:

• • Need to log in repeatedly
• • Loss of saved preferences and settings
• • Reduced functionality of certain features
• • Less personalized experience

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

We encourage you to review this policy periodically to stay informed about our use of cookies.

7. Contact Us

If you have any questions about this Cookie Policy, please contact us: