Cookie Policy
Learn about how we use cookies and similar technologies to enhance your experience.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
NovaSign uses cookies and similar technologies to enhance your experience, provide our services, and understand how our platform is used.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as:
- • User authentication and session management
- • Security features and fraud prevention
- • Load balancing and performance optimization
- • Remembering your preferences and settings
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information:
- • Page views and user journeys
- • Feature usage and performance metrics
- • Error tracking and debugging information
- • A/B testing and optimization data
Functional Cookies
These cookies enable enhanced functionality and personalization:
- • Language and region preferences
- • Theme and display settings
- • Recently viewed documents
- • Customized user interface elements
Third-Party Services
We use trusted third-party services that may set their own cookies:
- • Google Analytics: For website analytics and performance monitoring
- • Stripe: For secure payment processing
- • Intercom: For customer support and communication
- • Cloudflare: For security and content delivery
These services have their own privacy policies and cookie practices, which we encourage you to review.
Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to control cookies through their settings:
- • Block all cookies or specific types of cookies
- • Delete existing cookies from your device
- • Set preferences for future cookie handling
- • Receive notifications when cookies are set
NovaSign Cookie Preferences
You can manage your cookie preferences for NovaSign through our cookie consent banner or by contacting our support team. Note that disabling certain cookies may affect the functionality of our service.
Cookie Retention
Different cookies have different retention periods:
- • Session cookies: Deleted when you close your browser
- • Persistent cookies: Remain for a set period (typically 30 days to 2 years)
- • Authentication cookies: Expire when you log out or after 30 days
- • Preference cookies: Stored for up to 1 year
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
We encourage you to review this policy periodically to stay informed about our use of cookies.