Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Introduction
At NovaSign ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our electronic signature platform and related services.
By using NovaSign, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- • Name, email address, and contact information
- • Account credentials and authentication information
- • Payment and billing information
- • Documents and content you upload or create
- • Digital signatures and related metadata
Usage Information
We automatically collect certain information about your use of our services:
- • Device information and browser type
- • IP address and location data
- • Usage patterns and feature interactions
- • Log files and performance data
How We Use Your Information
We use the information we collect to:
- • Provide, maintain, and improve our services
- • Process transactions and send related information
- • Send technical notices and support messages
- • Respond to your comments and questions
- • Detect, investigate, and prevent fraudulent activities
- • Comply with legal obligations and enforce our terms
Data Security
We implement industry-standard security measures to protect your information:
- • AES-256 encryption for data at rest and in transit
- • SOC 2 Type II compliance and regular security audits
- • Multi-factor authentication and access controls
- • Regular security training for our employees
- • Incident response and breach notification procedures
Your Rights and Choices
You have the following rights regarding your personal information:
- • Access and review your personal information
- • Correct inaccurate or incomplete information
- • Delete your account and associated data
- • Export your data in a portable format
- • Opt out of marketing communications
- • Request restrictions on processing